Introduction
At Xhilaration.shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. By visiting Xhilaration.shop or making a purchase, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information about you in two ways: directly from your input and automatically through website technology.
Information You Provide to Us
The kinds of information we collect directly from you include:
- Contact information such as your name, email address, phone number, and mailing address when you register for an account or make a purchase.
- Payment information such as your credit/debit card number and billing address when you make a purchase.
- Profile information such as your username, password, and any preferences you specify while using our services.
- Communications such as any notes you include when placing an order, email newsletters you subscribe to, or other messages you send us.
Information We Collect Automatically
We also collect some information automatically:
- Log data such as your IP address, access times, browser type and language, and referring website addresses.
- Usage data such as information about how you interact with our website, products viewed, and pages visited.
- Device data such as device model, operating system, browser type, unique device identifiers, and mobile network data.
- Location data such as your device’s GPS signal or information about nearby WiFi networks and cell towers.
- Cookies and similar technologies that uniquely identify your browser or device.
How We Use Your Information
We only use your personal information for the purposes disclosed at the time of collection, or as you would otherwise expect.
Generally, we collect and use your information for the following purposes:
- Providing and delivering the information, products or services you request.
- Processing orders and payments for any purchases made on our website.
- Communicating with you about your account, purchases, website experience, and policy updates.
- Customizing your browsing experience by showing you products we think you might like.
- Analyzing trends to improve our website and shopping experience.
- Detecting, investigating and preventing activities that may violate our policies or be illegal.
- As otherwise necessary to comply with legal process, respond to claims, or protect our, your or others’ rights and property.
When We Share Your Information
We only share your personal information with third parties as outlined in this policy.
We share your personal information in the following circumstances:
- With third party service providers. We share your information with third party vendors who help us provide services including: processing orders and payments, website development, email communications, marketing, and security. These vendors have limited access to your information to perform their duties, but are prohibited from using it for other purposes.
- Business transfers. As we continue to develop our business, we may sell or purchase businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, the information we possess may be part of the transferred assets.
- When required by law. We may disclose your information if legally required to do so, to cooperate with a law enforcement investigation, to comply with a court order, or in other cases when disclosure is required or permitted by law.
- To enforce our policies or protect legal rights. We may disclose information to investigate, prevent or take other actions regarding illegal activity, suspected fraud, safety of person or property, violations of our policies, or as evidence in litigation.
Your Choices and Rights
You have certain rights and choices regarding the personal information we collect and use.
- You can opt out of receiving promotional communications such as email newsletters from us by using the unsubscribe link within each email.
- You can access, modify, or delete your account information by logging into your account and visiting settings.
- Upon request, we will provide you with information about whether we hold any of your personal information. You can make such a request by emailing us at [email protected].
- You have the right to request erasure of your personal data. Please note this does not include data we are obligated to retain, such as order records or information needed to detect security incidents or comply with legal obligations.
- You have the right to lodge a complaint with a supervisory authority if you believe we have violated any applicable data protection laws.
Data Retention
We retain your personal information only as long as necessary for business, legal or tax purposes.
- Order data, correspondence and other information related to purchases is retained for a minimum of 7 years.
- Account information such as your name, email, address and other profile data is retained until your account is deleted.
- Marketing data like email opt-in/opt-out preferences are retained for up to 3 years.
- Website usage data is retained for up to 2 years.
- We retain anonymized and aggregated data without time limit.
Security of Your Information
We take data security seriously and use appropriate technologies and procedures to protect personal information.
We use computer safeguards such as firewalls and authentication procedures to control access to our systems and data. We authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
While we work hard to protect your personal information, no security program is 100% secure, so we cannot guarantee the absolute security of your information.
Children’s Privacy
Our website is not directed to children under 16. We do not intentionally collect personal information from children under 16 without obtaining parental consent. If you are a parent or guardian and discover your child has provided us with personal information without your consent, please contact us at [email protected] and we will promptly delete it.
Changes to this Policy
We may occasionally make changes to this Privacy Policy to reflect updates in our services, technology, legal requirements and other practices. We will notify you of any material changes by posting notice on our website and changing the effective date at the top of this Privacy Policy. Any changes will become effective when posted unless indicated otherwise.
Contact Us
If you have any questions, concerns or suggestions about our privacy practices, please get in touch with us:
Xhilaration.shop
123 Main St
Anytown, USA 12345
Email: [email protected]
This Privacy Policy was last updated on March 1, 2023 and is effective as of that date.